Frequently Asked Questions

Anything considered Hazardous Waste. Here are some examples. Paints: paints, lacquers, and even their cans sometimes contain harmful elements. Mercury and lead are the most common culprits. Motor oils: oils that are used in vehicles and industrial equipment are generally considered to be hazardous.

Paints and Lacquers: are prohibited because they can contain lead or mercury, especially if they were manufactured before the 1990s. Prohibited paints include paint thinners, lacquers, and wood stains.

However, in most municipalities, you can dispose of dry latex paint as long as it's wrapped in a plastic bag. Empty paint cans are also usually accepted.

Asbestos: this is a highly dangerous mineral fiber that was once used to make construction materials more flame-resistant. It was used for ceilings, roofing, flooring, insulation, and more primarily in structures built before the late 1970s.

Batteries: the chemicals, metals, and corrosive materials in batteries can pose a serious threat. This is particularly true for car batteries, which have a lead-acid composition.

Fuels: petroleum and gasoline are highly flammable and for that reason alone, they are banned at landfills. Unusable fuels can be disposed of at a local hazardous waste center.

No Concrete or Dirt

Promoting environmental stewardship, especially in today’s “green” society, is appreciated by all. Making sure you have a clear understanding of what it is you can dispose of beforehand will help us eliminate severe issues after the fact.

Dumpster deliveries are scheduled the day of delivery from 7AM - 6PM. Deliveries are, for the most part, set up logistically by computer. If you call client services on the morning of the day your dumpster is to be delivered, we can give you a window of time in which to expect your dumpster. When ordering we will always suggest that you have your dumpster delivered the day prior to when you need to start loading it. This way, there is less stress on everybody, and you are not hanging around waiting. Proper planning is essential. It is very difficult to give exact times due to traffic and waiting at dumping facilities.

Not at all! We try to make the process as convenient as possible. When ordering our client service experts will coordinate a few things with you. Payment can be made at the time of ordering by any major credit or debit card. You can also mark a location for the dumpster and provide placement instructions at the time of ordering. If you have access to a fax or e-mail, you may also draw a diagram for preferred placement if you wish. Most of our customers are not on site when we deliver. We understand that it is not every day that a homeowner receives a dumpster delivery and we have made this process painless and convenient. 

Yes, all dumpsters are prepaid. Credit and debit card accounts will also be debited for any additional charges that may occur upon removal of the dumpster such as extra weight or extra rental days. Also accounts that may have outstanding balances cannot be removed until the account is paid in full. 

While this is sometimes a concern for some customers, there are a few ways to deal with it. Most materials will not be affected by rain meaning it will not absorb water weight. Material such as drywall or plastic, etc. will absorb water and this of course may add weight to the disposal. The dumpsters themselves are not watertight and therefore cannot hold liquid of any kind. Snow is also a concern for some customers. When we arrive at a disposal/recycling facility, the truck and loaded dumpster are weighed on a drive on scale. After the truck dumps out the dumpster, it is then weighed again. The difference is of course what your material weighed. Wet or dry the weight is the weight. This we have no control over. If your material weighs more than you prepaid for the disposal allowance, you are then billed for the balance. The best advice we give to our customers is this... Prepare in advance if this is a concern and purchase a plastic tarp at your local hardware store or on our site. These tarps are very reasonably priced and keep your dumpster covered but not waterproof while you are working on your project. This is a simple and easy way to keep the weather out. There you go, problem solved. 

All dumpsters are to be level loaded only. You cannot load the dumpster any higher than the sides of the dumpster. You cannot build up the sides with wood, etc. to accommodate more material. This is very unsafe, and our delivery personnel may off load the material on site and or leave the dumpster on site until you off load it. 

Yes it can, but if you have a lot of this material, we can give you a discounted price on what is called a brush or stump dumpster. You cannot mix any trash or construction material whatsoever in the discounted load. We do this to help with recycling 

No you cannot. Dump-It Dumpster Rentals does not handle hazardous materials of any kind. If you are not sure if there are hazardous materials, you should hire a company to have the material tested. If it tests positive, then they will be able to help you handle it. We do not provide this service or handle the material. It is illegal to dispose of this or any other kind of hazardous material in a non-hazardous material dumpster.

2 reasons really. One reason is that roofing material is very heavy. Second is that some disposal facilities cannot accommodate this material and or charge a higher rate for disposal. If you need a dumpster for asphalt roofing material, we will need to know how many squares and layers of the old roofing material are coming off the house, etc... Your roofing contractor can help you with this. Once we have this information, our computer will calculate how much this should weigh and we can give you the proper size dumpster to accommodate the material along with a disposal weight allowance that will work with that specific job. This avoids huge additional charges once the dumpster is dumped out due to not having the proper weight allowance. Example... A 15 cubic yard dumpster full of basis household or construction material will weigh between 2,000 and 4,000 pounds. The same dumpster full of asphalt shingle can weigh up to 14,000 or 15,000 pounds! Big difference. Therefore we want our customers to know in advance what they are in for and approximately what the cost will be. 

Regardless of the term that you rented the dumpster for, as soon as you are physically done, call us. Even if it may be after hours, you can leave a voicemail to have the dumpster removed. Do not assume we will automatically come and take the dumpster away. The only rental that is automatically picked up is a 7-day rental and if you are all done in 5 days, call us, we will pick it up early. Once you call, we will come anytime between an hour after you call and up to a couple of days after that. In most cases, removals are out in a matter of 24 to 48 hours.